STX TechnologiesSTX Technologies

Managed IT · Security · Automation — Nationwide

Enterprise-grade IT management, delivered as a service.

An AI support agent resolves everyday technology issues in seconds and keeps every endpoint patched and protected, backed by a 24/7 human security operations center. A dedicated team, without the overhead of building one in-house.

Request a Free Security AssessmentCall (954) 303-9660
Seconds
AI resolves common issues
24/7
human SOC behind it
Nationwide
remote delivery
stx — support agent
> user: "Outlook won't open, meeting in 10 min"
> stx.agent: profile check → corrupted, rebuilding
✓ profile rebuilt, nothing deleted
✓ Outlook reopened and verified
→ resolved in 8 seconds.

// every fix is logged. every risky action waits for approval.

One platform, coveringAI-powered support24/7 SOCAutomated patchingClient portalOffsite backupsMicrosoft 365

The platform

Detect. Resolve. Automate. One login for all three.

Every managed IT provider promises coverage. What differentiates the platform is how the three functions connect: detection feeds automated resolution, resolution feeds the audit trail, and the audit trail is what you review in one login — not three vendor portals.

Detect & protect

24/7 endpoint detection backed by a human security operations center, offsite backups with tested recovery, and Microsoft 365 / Entra identity configured to a documented standard.

Resolve instantly

An AI support agent diagnoses and resolves common issues in seconds. Automated patch management keeps every endpoint current, with approval workflows on higher-risk changes.

Automate & grow

Quoting, scheduling, and invoicing automation removes manual data entry. Custom dashboards and integrations connect the tools you already run, engineered around how the business actually operates.

The STX AI Agent

Instant diagnosis and resolution, with a human in the loop

Describe the issue in plain language. The agent inspects the device, identifies the cause, and resolves it on the spot when the fix is low-risk. Anything higher-risk queues for one-click approval — a support desk that responds instantly and never sleeps.

stx — support agent

you
Outlook won’t open and I have a meeting in 10 minutes.

agent
I can see Outlook’s profile is corrupted. I’ll rebuild it — safe and reversible, nothing is deleted.

✓ Fixed in 8 seconds. Outlook is reopening now.

// riskier fixes (a reboot, a network reset) wait for your one-click OK first.

Instant fixes

Printers, email, slow PCs, dropped Wi-Fi, frozen apps — the everyday stuff, resolved in seconds instead of a day-long ticket.

Always patched

Windows and your apps kept current automatically — closing the security holes before they ever get used.

Health & security checks

Disk space, backups, encryption, antivirus, firewall — watched continuously so small issues never become outages.

Troubleshoots & learns

When the first fix doesn't work, it gathers evidence, finds the root cause, and tries the next step — then remembers what worked for next time.

Your own portal

Every PC in one login. See status, run a fix, approve an update, or ask for help — from anywhere.

Approved & logged

Nothing risky ever runs without your one-click sign-off, and every action is recorded. Safe by design, not by trust.

Hands-off or hands-on

Run it yourself from the portal, or let STX manage every device for you. Your call, any time.

See the agent on your PCsHow it works →

What we do

Five service lines, delivered under one contract.

Managed security and IT, cloud infrastructure, custom automation and AI, a free assessment to start with, and website delivery — each a mature, vetted service line on its own, unified under a single relationship and a single point of accountability.

Monthly · AI-powered · fully managed

Managed Security & IT

AI-powered support, a portal you control, and a 24/7 security operations center monitoring your environment.

  • ▸AI support agent — describe an issue in plain language; it diagnoses and resolves common problems instantly
  • ▸Client portal — full visibility into every device, its status, and pending approvals in one login
  • ▸Automated patch management — Windows and third-party applications kept current, with approval workflows on higher-risk updates
  • ▸24/7 EDR with a managed security operations center

Nationwide · remote-first

Project + monthly · nationwide

Cloud Solutions

Migrate off legacy on-premise infrastructure and operate from anywhere.

  • ▸Cloud migration — file server, email, and applications moved off aging hardware
  • ▸Microsoft 365 configured correctly — Entra ID, MFA, Conditional Access, and Intune
  • ▸Cloud desktops — a full Windows environment accessible from any device, anywhere
  • ▸Microsoft 365 backup — Microsoft does not back up your data by default

Nationwide · remote

Fixed-fee project · optional care plan

Custom Automation & AI

Purpose-built automation that eliminates manual work and connects the tools you already run.

  • ▸Quoting, scheduling, and invoicing automation
  • ▸Custom dashboards and internal tools
  • ▸Integrations across your existing application stack
  • ▸AI workflows powered by Claude

Nationwide · remote

Complimentary assessment

Security & Systems Assessment

A precise account of your risk exposure — findings, remediation, and cost.

  • ▸Backup and disaster-recovery review
  • ▸Identity, MFA, and access audit
  • ▸Device, patching, and endpoint posture review
  • ▸Website and Google Business Profile audit

Nationwide · remote

One-time build + care plan

Websites & Local SEO

A fast, conversion-engineered site that turns visits into booked appointments.

  • ▸Mobile-first, fast-loading, click-to-call
  • ▸Local SEO and Google Business Profile setup
  • ▸Instant lead-form alerts and online booking
  • ▸Reviews, galleries, and trust signals

Nationwide · remote

See how each service works →

Why STX

Built as a platform. Run as a relationship.

A generic help desk resolves tickets against a script. Our engagement starts with mapping how the business actually operates, then secures and automates that operation end to end — including the parts a standard MSP contract doesn’t cover: quoting, scheduling, and after-hours call handling.

  • Engineered to the operation

    Systems are mapped to how the business actually runs, then secured and automated end to end — not deployed from a template.

  • A named team, not a ticket queue

    One number and a direct line to the team managing the account — no offshore call center, no script.

  • Enterprise-grade, independently reviewed

    24/7 SOC-backed security, offsite backups, and identity controls configured to a documented standard, not an internal one.

Start here

Free Security & Systems Assessment

Establish a precise baseline. We review your backups, identity & MFA, devices, and web presence, then deliver a prioritized report: what’s at risk, what to remediate first, and what it costs. No obligation.

Request my free assessment